
How to Optimise Volunteer Recruitment for Events - Ballinderry Park

Rowan Stainsby
Volunteers are super important when putting on great events at Ballinderry Park. Whether you’re running a community festival, wedding, or cultural celebration, volunteers keep everything running smoothly. This guide shows you how to find motivated people who want to help make your events successful.
1. Develop a Strategic Volunteer Program Structure

Community festival organisation
Creating a successful volunteer program starts with good planning. Instead of finding volunteers for each event separately, create a program that works for all your events throughout the year. First, define what your program is trying to do. How does it connect to your ? Write a volunteer mission statement that explains why volunteers matter.
Make sure you have a clear structure for your volunteer program. Decide who will coordinate volunteers, who will train them, and who will manage them during events. Having specific people in charge helps volunteers get the support they need. Create a volunteer handbook with rules, expectations, and procedures so everyone knows what to do. At Ballinderry Park, we’ve found that having a well-organised program makes things less confusing and more enjoyable for our volunteers.
2. Create Detailed Role Descriptions
One of the best ways to attract good volunteers is to clearly explain what they’ll be doing. People want to know exactly what they’re signing up for and how they’ll use their skills. Start by figuring out what tasks need volunteer help. Common volunteer jobs include registration helpers, greeters, setup crews, activity leaders, social media helpers, and parking attendants. Look at all the parts of your event to see which ones need volunteer support versus paid staff.
For each role, write a complete description that includes the title and purpose, specific duties, required skills, time commitment, physical requirements if needed, training provided, benefits, and who they’ll report to. Try to create roles for different skill levels and time commitments to include more people. Be honest about any challenges—people appreciate knowing what to expect. At Ballinderry Park, we’ve created beginner, intermediate, and leadership roles so volunteers can grow with us. This approach has helped us keep volunteers coming back and build a skilled team over time.
- Clear title and purpose statement
- Specific responsibilities and tasks
- Required skills and qualifications
- Time commitment details
- Training information
- Benefits and recognition
- Supervisor contact information
3. Leverage Digital Platforms for Recruitment
Online platforms are powerful tools for finding volunteers. They can help you reach more people and make applying easier. Start by creating a volunteer section on your website with information about your program, available opportunities, benefits of volunteering, and an easy application form. Include pictures, stories from current volunteers, and clear instructions on how to sign up. Use search engine optimisation (SEO) so people can find your volunteer opportunities when they search online.
Social media is great for recruiting volunteers. Post about volunteer opportunities, share stories from current volunteers, show photos of volunteers in action, and use targeted ads to reach potential helpers. Consider using a volunteer management system to handle applications, schedule shifts, send reminders, track hours, and communicate with volunteers. often features volunteer stories, which helps attract new people. We’ve found that Instagram and TikTok work well for younger volunteers, while Facebook and LinkedIn are better for professionals and retirees. Don’t forget about volunteer matching websites like VolunteerMatch or local community centers that connect organisations with people looking to volunteer.
4. Build Strategic Community Partnerships

Ballinderry Park team
Partnering with local organisations can greatly expand your volunteer pool and bring in people with different skills. Consider working with schools, businesses, community groups, and professional associations. Schools often have service requirements, companies have community service programs, and community groups have members looking for volunteer opportunities. These partnerships can provide a steady stream of volunteers while giving participants valuable experiences.
When talking to potential partners, clearly explain the benefits of volunteering with you, such as learning new skills, meeting people, giving back to the community, building teamwork, trying new things, and getting recognition. at Ballinderry Park benefit greatly from community partnerships, especially our annual festivals that work with local heritage groups. We have a successful program with nearby universities where event management students gain practical experience through volunteer roles. This gives students resume-building experience while providing us with knowledgeable volunteers. Our corporate volunteer program also lets local businesses build team spirit through group volunteer activities. Focus on creating win-win relationships where both you and your partners get something valuable from working together.
5. Develop a Comprehensive Orientation and Training Program
Well-trained volunteers feel confident, do a good job, and enjoy their experience more. Investing in training shows you care about your volunteers’ success and your event’s quality. Create a structured orientation that introduces volunteers to your organisation, its mission, and the specific event they’ll be helping with. This should include a welcome, overview of the event goals, tour of the venue, introduction to key staff, review of policies, and available resources. Consider creating a volunteer handbook that people can refer to throughout their service.
After orientation, provide specific training for each role so volunteers know exactly how to do their assigned tasks. Depending on the role, this might include hands-on practice, role-playing, written materials, videos, shadowing experienced volunteers, and Q&A sessions. Consider pairing new volunteers with experienced ones to provide personal guidance. At Ballinderry Park, we use a multi-level training approach that starts with general orientation followed by specific training for different event roles. We’ve found that practicing realistic scenarios helps build confidence. For complex roles, we schedule refresher training just before the event. We also have quick “just-in-time” training for day-of-event volunteers that gives them the essential information right before their shift starts.
Most Effective Volunteer Training Methods
Effectiveness Rating (1-10)
6. Create Meaningful Recognition and Appreciation Systems
Recognising and thanking volunteers is crucial for keeping them coming back and creating a positive volunteer culture. A good recognition program acknowledges volunteers’ contributions and shows how much they matter to your events. Develop a program that includes immediate thanks, public recognition, tangible tokens, special opportunities, celebration events, and skill development. Research shows that volunteers who feel appreciated are three times more likely to continue volunteering, making recognition one of the most cost-effective ways to keep volunteers.
Train staff to offer genuine, specific thanks throughout the event. Recognise volunteers in event programs, on websites, in newsletters, and on social media. Give meaningful mementos like custom t-shirts or certificates. Offer special experiences like behind-the-scenes tours. Remember that different volunteers prefer different types of recognition. is central to our mission at Ballinderry Park, and our volunteer recognition program reflects this. We have different levels of recognition from first-time volunteers to long-term team members. Our annual Volunteer Appreciation Gala has become a highlight, featuring awards like “Rookie of the Year” and “Volunteer of the Year.” We also have a leadership path that lets outstanding volunteers take on more responsibility, which many find more meaningful than traditional recognition. We’ve found that asking for volunteer feedback shows we value their insights beyond just their work.
Public Recognition
Acknowledge contributions in programs, websites, and social media
Tangible Tokens
Provide meaningful mementos that commemorate the volunteer experience
Skill Development
Offer workshops, training, or certification opportunities
Celebration Events
Host appreciation gatherings for socialising and formal recognition
7. Streamline the Application and Onboarding Process
A complicated application process can scare away potential volunteers. Making your application and onboarding simple makes it easier for people to get involved with your events. Create a user-friendly application form that collects just the essential information. Think about what you really need to know right away versus what can wait until later. Studies show that for every extra field on a volunteer form, completion rates drop by about 3%, so focus on the most important information. Make sure your forms work well on mobile phones, since many people will use them.
Offer different ways to apply to fit different preferences. While online forms work for many people, also provide phone, email, or in-person options. Create a clear process that moves people from initial interest to active volunteering, including confirming their application, screening if needed, assigning roles, scheduling orientation, completing paperwork, and giving them necessary materials. At , we’ve simplified our application process while still collecting the information we need. We have an “express application” for event-day volunteers that takes less than two minutes to complete. For ongoing or leadership roles, we have a more detailed application. We’ve also streamlined our background check process for roles involving vulnerable people or money. Our automated system immediately confirms applications and explains next steps, reducing uncertainty that might cause people to lose interest. By regularly reviewing our entire volunteer process, we’ve eliminated unnecessary steps that created barriers to volunteering.
8. Develop Targeted Recruitment Campaigns

Community festival organisation
General calls for volunteers often don’t work well. Targeted campaigns that speak to specific groups or skill sets are much more effective in attracting the right volunteers. Start by identifying exactly what types of volunteers you need, considering factors like required skills, time availability, physical abilities, age groups, interests, and location. Look at your current volunteer group to see which types of volunteers you’re missing and focus your recruitment efforts there. Research shows that people are most likely to volunteer when they see a clear connection between their interests or skills and the volunteer opportunity.
Create messages that speak to the motivations of each target group. For example, students might care about building skills and resumes, retirees might value social connection and sharing expertise, and professionals might want networking opportunities. Choose recruitment channels that reach your target audiences effectively. At , we’ve had success with targeted recruitment for our historical and cultural events. For our annual heritage festival, we specifically reached out to history enthusiasts and local historical society members, emphasising the chance to share their knowledge with festival visitors. This approach brought in highly qualified volunteers who were experts in their fields. Similarly, for our tech-heavy events, we partner with local technical colleges to recruit students with skills in audio-visual production, social media, and digital content creation. We’ve learned that the best recruitment campaigns focus not just on what volunteers can do for us, but on what they get from the experience—whether that’s learning new skills, meeting people, or supporting a cause they care about.
Conclusion
Getting volunteers for your events takes planning and different approaches. By creating a structured program, writing clear role descriptions, using online platforms, building partnerships, providing good training, recognising volunteers, making applications simple, and targeting specific groups, you can build a strong volunteer team that makes your events better while giving volunteers a good experience.
Remember that good volunteer programs balance what you need with what motivates volunteers. The time you spend creating a thoughtful volunteer program pays off through happier volunteers, better retention, and more successful events. At Ballinderry Park, we’ve seen how a strategic approach to volunteer recruitment improves our and strengthens our .
Start using these strategies today, and watch your volunteer program grow. Your events—and the volunteers who make them possible—will be better for it.
About the Author

Rowan Stainsby
Rowan is a marketing professional and founder of Kraft Digital Agency. In 2024, he and his wife Laoise purchased Ballinderry Park, a stunning Georgian house dating back to c.1740 in County Galway. Together, they are passionately restoring this historic property and documenting the journey on their YouTube channel 'Call of the Curlew'. With a vision to create a space where busy people can unwind, Rowan oversees the transformation of Ballinderry Park into a luxury destination for stays, weddings, and events while honoring its remarkable 700-year heritage.